Terms of Service

These Terms of Service ("Terms") govern your use of FlashSend ("Service"). By creating an account or using the Service you agree to be bound by these Terms and by our Privacy Policy. If you are accepting on behalf of an organisation, you represent that you have authority to bind it.

You must be at least 16 years old and able to form a binding contract in your jurisdiction. You may not use the Service if you are subject to sanctions or located in a country embargoed by the European Union.

You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised access.

You're also responsible for ensuring that connecting a fan page is permitted by that page's owner and the underlying channel platform.

You agree not to:

• Send spam, unsolicited messages, or content that violates the policies of a connected channel.
• Use the Service to harass, defraud, or violate the rights of others.
• Reverse-engineer, scrape, or attempt to extract source code or training data from the Service.
• Resell or sub-license the Service without our prior written consent.
• Interfere with the integrity or performance of the Service.

We may suspend or terminate accounts that materially breach these rules, with notice where reasonable.

Paid plans are billed monthly or annually in advance. Fees are non-refundable except where required by law. We may adjust pricing with at least 30 days' notice; the change applies at the next renewal.

Free plans are subject to usage limits described on our pricing page. Going over a limit may temporarily pause non-essential features.

The Service, including its software, designs and branding, is owned by FlashSend and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Service in line with these Terms. No other rights are granted.

You retain all rights to the content you connect or generate inside the Service. You grant us a limited licence to host, process and display that content solely for the purpose of providing the Service to you.

You are responsible for the legality and accuracy of the content you send through FlashSend.

You can cancel at any time from the dashboard. We may suspend or terminate the Service for breach of these Terms, non-payment, or if we are required to do so by law. On termination, your access ends and we will delete your workspace content within 30 days unless a longer period is required by law.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. AI-generated reply suggestions are estimates, not professional advice — you are responsible for what you send.

To the maximum extent permitted by law, FlashSend's aggregate liability for any claim arising out of or related to the Service is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

These Terms are governed by the laws of Estonia, without regard to conflict-of-laws rules. Disputes will be brought before the courts of Tallinn, Estonia — except where mandatory consumer-protection laws give you the right to bring proceedings in your local courts.

We may revise these Terms occasionally. Material changes will be announced in the dashboard at least 14 days in advance. Continued use of the Service after the change date constitutes acceptance.

Questions? Email legal@chatpilot.app.